Privacy Policy
Last updated: 10 November 2026. This policy is drafted in line with India’s Digital Personal Data Protection (DPDP) Act principles.
1. Introduction
This Privacy Policy explains how QALaunch Academy, operated by Bharati Karmakar (“we”, “us”), collects, uses and protects your personal data when you use our website and courses.
2. Data we collect
- Account data: name, email, password (stored securely/hashed).
- Payment data: processed by our payment provider; we do not store full card details.
- Usage data: pages visited, course progress, device/browser info, IP address.
- Cookies: for login, preferences and analytics (see our Cookie notice).
3. How we use your data
- To create and manage your account and grant course access.
- To process payments and send purchase/renewal confirmations.
- To improve our courses and platform.
- To send service messages and, with consent, marketing you can opt out of.
4. Legal basis & consent
We process your data based on your consent and to perform our contract with you (providing the courses you buy). You may withdraw consent for non-essential processing at any time.
5. Sharing your data
We share data only with service providers who help us run the platform, including:
- Payment processing: Razorpay
- Hosting: Bluehost
- Analytics / email: Jetpack (site statistics) and SureCart/SureMail (order and account emails)
We do not sell your personal data.
6. Data retention
We keep personal data only as long as needed to provide the service and meet legal/accounting obligations, after which it is deleted or anonymised.
7. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and may withdraw consent. Contact bharati.karmakar1990@gmail.com to exercise these rights. You may also nominate another individual to exercise your rights in case of incapacity, as provided under the DPDP Act.
8. Security
We use reasonable technical and organisational measures (such as encryption in transit and access controls) to protect your data. No method of transmission is completely secure, but we work to safeguard your information.
9. Children
Our services are intended for users aged 18+ (or with verifiable parental/guardian consent where required by law). We do not knowingly collect data from children without such consent.
10. Grievance / Data Protection contact
For privacy questions or complaints, contact our Grievance Officer: Bharati Karmakar, bharati.karmakar1990@gmail.com, Bengaluru, Karnataka, India. We will respond within the timelines required by applicable law.
11. Changes
We may update this policy; the latest version will always be posted here with a revised date.
